Resolver: An online tool to help you fix customer service complaints

Got a complaint about a certain business or service? Resolver can help you get it fixed. Tom Smith is here to tell us about how this online-tool can help you complain effectively. We’ll talk to ProShare’s Steve Cohen about “PAWZ”, a new pet industry ETF. And, Jenifer Bartman is here to tell us about her new book Defusing the Family Business Time Bomb. Then, an opera singer turned financial planner? Chris Enns, founder of Rags to Reasonable, joins us to talk about “financial misfits”.

Listen Up: How to find the perfect pair of headphones

Headphones range dramatically in price and performance. We’ll talk to Laura Dragan tester of over 1,000 pairs – about what to look for. And, Sharon Hartung is here to tell us about her new book Your Digital Undertaker: Exploring Death in the Digital Age in Canada. Then, Ninja Budgeter’s Mike Greig discusses how to tell if that used car is a lemon. Plus, white collar retirement planning with Manulife’s Kurt Rosentreter. And, how ETFs may be increasing the cost of financial advice with Rona Birenbaum.